TOMORROW HEALTH
DMEPOS Supplier Resource Center
Onboarding with Tomorrow Health
If you are interested in onboarding to the Tomorrow Health platform, follow the steps below to get started.
Complete Survey
Get started with our Business Capabilities Survey, which will inform us about your servicing capabilities, geographic coverage, and in-network plans.
Who is Tomorrow Health?
Tomorrow Health is a web-based HIPAA compliant marketplace created to connect patients to DMEPOS suppliers based on objective criteria that provides patients with the best care possible.
How does Tomorrow Health work?
Workflow Quick Tips
Mark order status
Leave a comment updating us on the order status if the order is past its designated SLA, or if you have questions for our team.
Accept or reject orders
Accept or reject an order within 2 hours for standard orders and 1 hour for urgent orders. Only accept an order if you are certain you will fulfill it.
Self-cancel orders
If you need to cancel an order, self-cancel in our marketplace and leave reasoning for the cancellation. We will match the order to another supplier.
Annotate re-supply orders
If are fulfilling a repeat order from a patient, please upload documentation of the previous order as the Proof of Delivery (POD) when marking the order as complete.
Confirm fulfillment location
If you utilize a single account across multiple locations, leave a comment to indicate which location will fulfill the order.
Ensure speed and reliability
After accepting an order, call the patient to confirm their needs and process the order as soon as possible.
How should I fulfill orders received directly from a referring provider or patient?
Direct providers to visit the Tomorrow Health website
Referring providers can get information on placing orders through Tomorrow Health at: home.tomorrowhealth.com/providers
Direct patients to call the Tomorrow Health offices
Patients can reach Tomorrow Health at: 844-402-4344
For supply closet orders, see Tomorrow Health workflow
See the following sites for supply closet orders and retail sales here
FAQs
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How do I manage my service capabilities and add users to the platform?
Open or Close
Setting up your account is easy! Simply add users, add your servicing capabilities, and manage your notifications. Check it out here!
- How do I cancel my order? Open or Close
- How do I communicate with the healthcare provider in the portal? Open or Close
- How do I complete an order in the portal? Open or Close
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How does Tomorrow Health identify the optimal supplier to service an order?
Open or Close
If a provider has not indicated a preferred supplier upon order submission, Tomorrow Health will send the order to a high-performing supplier that can service the item.
If you have any questions, please reach out to DMEservices@tomorrowhealth.com